
Work Smarter, Not Harder: Optimizing Pick/Pack Workflows for Home Infusion - Live 6/18/2025
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As a home infusion provider, it is beneficial to optimize the workspace of where supplies are picked and packed for delivery. Building and maintaining an efficient workflow is essential for meeting delivery deadlines, performance metrics, and patient satisfaction. This session aims to provide learners with best practices in managing the pick/pack workflows to meet operational goals.
Learning Objectives:
- Explain the importance of optimizing workspace.
- Identify best practices for workflow management.
- Identify strategies to meet collaborative operational goals.

Daniel Kyes, CPhT, CSPT, BCSCPT, FNHIA
Healthcare Compliance Business Analyst
California Specialty Pharmacy
Dan Kyes, Healthcare Compliance Business Analyst for California Specialty Pharmacy. Focus on USP 797/800, The Joint Commission Accreditation, training, continuous quality improvement. Within my organization I help to create and implement SOPs, and training programs. I have my CPht, CSPT, and BCSCPT certifications and am licensed as a pharmacy technician in multiple states. Member of NHIA Sterile Compounding Practice Committee and Faculty with the Sterile Compounding Clinic. I am also a member for the 2024 class of NHIA Fellows.
NHIA Requires planners, faculty, and others who affect the content of this activity to disclose all financial relationships they have with ineligible companies. All relevant financial relationships are thoroughly vetted and mitigated according to policy.
Dan Kyes has no relevant financial relationships with ineligible companies to disclose.
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