Strategies to Impact Staffing Challenges, Revenue Retention, and Growth Goals

Recorded On: 08/09/2022

As the home infusion industry has changed due to the COVID pandemic, staffing challenges are increasing, and growth goals are remaining aggressive. During this webinar, we will discuss strategies for optimizing your team to support staff and revenue retention and overall growth, and how the right workflow optimization strategy can have a positive impact on your top and bottom lines.

LEARNING OBJECTIVES:

Gaining an understanding of the connection between staffing, revenue retention and growth.
Explore doing more with less and retaining talent through prescriptive and collaborative workflows.
Dive into the impacts patient and family engagement can have on your organization, satisfaction scores and growth goals.

Terri Embry

RN, BSBA

Citus Healthcare

A registered nurse with a bachelor’s degree in business and marketing, Terri’s career has spanned almost three decades in regional and national home, specialty and long-term care infusion operations, sales, and informatics leadership. Her experience with cutting-edge workflow optimization has allowed her to understand the challenges both customers and their patients face. With CitusHealth, she leads the adoption and retention team helping to bring the voice of customers to the product development roadmap.

Terri has been in leadership, sales, and nursing roles for companies such as BioScrip, Omnicare, and Olsten-Kimberly Quality Care.