Strategic Staffing: Designing and Sustaining Pharmacy Models for Safe, Efficient Care - June 2026
Recorded On: 06/18/2026
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Operation Ignite: Conducting a Needs Assessment for Pharmacy Staffing Models
This session outlines the key steps to conducting a targeted needs assessment for pharmacy staffing models, including data collection, workflow analysis, and stakeholder engagement. Participants will learn how to identify service gaps, align staffing with clinical demand, and support safe, efficient medication management across care settings.
- Apply targeted needs assessment techniques to evaluate pharmacy staffing models across diverse care settings.
- Identify service gaps and misalignments between staffing levels and clinical demand.
- Explain pharmacy staffing strategies that promote safe, efficient medication management.
Operation Elevation: Choosing a Pharmacy Staffing Model (1 Hour)
This session presents a range of pharmacy staffing models, highlighting their strengths, limitations, and operational impact across different care settings. Participants will explore how to evaluate organizational needs and select a model that aligns with clinical goals, budget realities, and patient safety priorities.
- Compare pharmacy staffing models based on their strengths, limitations, and operational impact across care settings.
- Evaluate organizational needs to determine appropriate staffing strategies.
- Align pharmacy staffing decisions with patient safety priorities and interdisciplinary collaboration.
Operation Ignite: Evaluating When it's Time to Pivot or Sustain the Change
This session presents a range of pharmacy staffing models, highlighting their strengths, limitations, and operational impact across different care settings. Participants will explore how to evaluate organizational needs and select a model that aligns with clinical goals, budget realities, and patient safety priorities.
- Interpret key data trends and stakeholder feedback to assess the impact of pharmacy staffing changes.
- Recognize early indicators of misalignment between staffing models and clinical or operational goals.
- Apply decision-making strategies to determine when to pivot or sustain staffing approaches for long-term success.
***Full front matter document will be attached for all 3 sessions
Brett Benfield, PharmD, MS, FNHIA
Director of Home Infusion & Compounding
Fairview Pharmacy Services
Brett Benfield PharmD, MS, FNHIA has worked for MHealth Fairview since 2014 serving in several capacities including his current role as Director of Pharmacy for Fairview Home Infusion and 503A Compounding.
NHIA Requires planners, faculty, and others who affect the content of this activity to disclose all financial relationships they have with ineligible companies. All relevant financial relationships are thoroughly vetted and mitigated according to policy.
Brett Benfield has no relevant financial relationships with ineligible companies to disclose.
Katie Laskin, PharmD, BCSCP, CNSC
Clinical Pharmacist
Yale New Haven Home Infusion
Katie Laskin, PharmD, BCSCP, CNSC is a Clinical Pharmacist with Yale New Haven Health's Home Infusion program. She received her PharmD from the University of Connecticut in 2005 and has been working in home infusion in various roles since 2006. She is a Board Certified Sterile Compiunding Pharmacist and a Certified Nutrition Support Clinician.
NHIA Requires planners, faculty, and others who affect the content of this activity to disclose all financial relationships they have with ineligible companies. All relevant financial relationships are thoroughly vetted and mitigated according to policy.
Katie Laskin has no relevant financial relationships with ineligible companies to disclose.
Tanya Menefee
NHIA Requires planners, faculty, and others who affect the content of this activity to disclose all financial relationships they have with ineligible companies. All relevant financial relationships are thoroughly vetted and mitigated according to policy.
Tanya Menefee has no relevant financial relationships with ineligible companies to disclose.
Maryann Murray
UpState Homecare
NHIA Requires planners, faculty, and others who affect the content of this activity to disclose all financial relationships they have with ineligible companies. All relevant financial relationships are thoroughly vetted and mitigated according to policy.
Maryann Murray has no relevant financial relationships with ineligible companies to disclose.
Joe Steinle
Mgr Ambulatory Pharmacy Programs
Fairview Pharmacy Services
Joe Steinle has a diverse background in pharmacy operations and healthcare administration. After earning a Doctor of Pharmacy degree at the University of Minnesota College of Pharmacy in 2018, Joe went on to complete a combined PGY1/2 Health Systems Pharmacy Administration residency and MS degree at M Health Fairview in 2020.
Joe has extensive experience in launching and managing Specialty, Home Infusion, and Hospital-Based Infusion Center pharmacies, gaining expertise in infusion pharmacy operations and service integration within healthcare systems. Currently, Joe serves as the Manager of Ambulatory Pharmacy Programs at Fairview Pharmacy Services.
NHIA Requires planners, faculty, and others who affect the content of this activity to disclose all financial relationships they have with ineligible companies. All relevant financial relationships are thoroughly vetted and mitigated according to policy.
Joe Steinle has no relevant financial relationships with ineligible companies to disclose.
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