Digital Transformation: How to Deliver on Your Patient's Expectations

Recorded On: 09/21/2022

Patient expectations are evolving, and the home infusion industry is challenged with elevating their solutions to meet these new demands. But don’t worry, you can meet the demand for seamless, intuitive, digital experiences that will increase efficiency in the office and delight your patients. Join two home infusion pharmacists as they walk you through how a truly interactive digital experience can transform your day-to-day operations. 

Learning Objectives:

  1. Why patients are expecting this elevated level of service and connection.
  2. How this will help you collect documents, completed forms, and digital signatures without spending valuable time making phone calls and leaving voicemails.
  3. How automation can save you time and always keep your patients informed with text messages automatically triggered throughout your workflow.

Nupura Kolwalkar-Rana

Chief Product Officer

Brightree LLC

Nupura Kolwalkar-Rana has extensive executive leadership experience in product strategy, new market penetration and data commercialization and is considered an expert in developing technologies that lead to positive health outcomes. She’s a firm believer that seamless coordination across all care is the key to patient adherence in the post-acute care setting; and, at Brightree, she focuses on putting product vision and patient experience front and center so that customers can deliver the best out-of-hospital care to their patients.

No Disclosures to Report

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