Compounding Knowledge: Leading with Clarity: Communication Strategies for Designated Persons - December 2026

Includes a Live Web Event on 12/02/2026 at 12:00 PM (EST)

Recorded On: 12/02/2026

One of the most challenging roles of the Designated Person (DP) is managing team members who do not follow established policies. This session covers strategies to engage noncompliant staff, uncover root causes of resistance, and communicate the "why" behind the guidance. Learn communication tools that foster accountability while maintaining team morale and safety culture.

  1. Identify common reasons for staff noncompliance and assess root causes behind resistance to established policies.
  2. Apply communication techniques that improve clarity, accountability, and team engagement in sterile compounding environments.
  3. Demonstrate strategies for reinforcing safety culture while maintaining morale and supporting staff development.

Gene Decaminada, RPh, BSPharm, FNHIA

Pharmacy Manager Home Infusion

Yale New Haven Health

Gene Decaminada is currently the Pharmacy Manager for the Home Infusion Program at Yale New Haven Health Services (YNHHS). NHIA Fellowship Award (2021);  CPA mentor (2021, 2022) YNHHS Mentor (2022); NHIA Peer Review Member (2021); CPA Professional Pharmacy Performance Award (2021); BPS Sterile Compounding Council Member (term concluded 12/31/21); former NHIA National Standards and Sterile Compounding Education Committee member; PTCB Certificate Program instructor CT Community College (2021); CPA Sterile Compounding Conference Committee member; NHIA Sterile Compounding Practice Committee (SCPC) member; Vizient Home Infusion subcommittee member; and a selected member of the Institute for Excellence at YNHHS Lean-In Class of 2022. 

NHIA Requires planners, faculty, and others who affect the content of this activity to disclose all financial relationships they have with ineligible companies. All relevant financial relationships are thoroughly vetted and mitigated according to policy. 

Gene Decaminada has no relevant financial relationships with ineligible companies to disclose.

Key:

Complete
Failed
Available
Locked
Compounding Knowledge: Leading with Clarity: Communication Strategies for Designated Persons - Live
12/02/2026 at 12:00 PM (EST)  |  30 minutes
12/02/2026 at 12:00 PM (EST)  |  30 minutes
You must register to access.
Post Education Survey - Live
8 Questions
8 Questions Compounding Knowledge: Leading with Clarity: Communication Strategies for Designated Persons NHIA Live Webinar, 0.50 CE
You must register to access.
Required to Claim Live CE
Up to 0.50 medical credits available  |  Certificate available
Up to 0.50 medical credits available  |  Certificate available **PHARMACISTS & PHARMACY TECHNICIANS MUST SELECT THE BLUE "CLAIM CREDIT" BUTTON & ENTER YOUR DOB IN ORDER TO RECEIVE CE CREDIT** ________________________________________________________________________________________________________________________________________________________________________ NHIA adheres to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Medical Education. Any individuals in a position to control the content of a CME/CE activity, including faculty, panelists, planners, reviewers, or others are required to disclose all relevant financial relationships with ineligible entities (commercial interests). All relevant conflicts of interest have been mitigated prior to the commencement of the activity. Please note that the certificates printed from this platform are invalid as proof of continuing education (CE). For official documentation of CE credits, please print a paper statement of credit from your NABP e-profile.
You must register to access.