AI, Trust, and the Future of Home Infusion Care

Recorded On: 02/12/2026

This webinar explores how artificial intelligence and large language model learning are reshaping the home infusion and specialty pharmacy care journey for patients, families, and care teams. Designed for executive and clinical leaders, the session examines how patients are already using AI, what this means for trust and engagement, and how organizations can prepare their workforce for AI-enabled care. Attendees will gain practical insights into organizational readiness, responsible governance, and the leadership strategies required to adopt AI intentionally without compromising safety or human connection.

Learning Objective

Understand how AI is reshaping staff and patient experiences.
Anticipate how patients and families will use AI.
Identify organizational readiness priorities for home infusion.
Lead AI adoption responsibly and intentionally.

Terri Embry

RN, BSBA

Citus Healthcare

Terri is a registered nurse with a Business and Marketing degree and nearly three decades of leadership experience across regional and national home, specialty, and long-term care infusion operations, sales, and informatics. She has been incorporating cutting edge technology into operations since 2008. As Head of CitusHealth, she is responsible for setting the strategic vision and driving execution to help infusion providers streamline workflows, improve communication, and enhance the patient experience. Her deep expertise in operational optimization gives her a practical, real-world perspective on aligning technology, care delivery, and business outcomes.